Let me start by stating the obvious – organisations and their leaders are confronted by a never-ending succession of problems and challenges. Their ability to effectively navigate these challenges is a critical determinant of the success of the organisation and its ability to deliver optimal performance. But all challenges are not the same! There are different kinds of challenges, and each requires a different strategic approach to its resolution. In recent times I have been mildly obsessed with a model that a colleague and friend – Joy Warmington, CEO of brap, shared with me. This model, developed by Glouberman &… Read more "The cost of confusing ‘complex’ for ‘complicated’"
